We usually ship by Priority Mail. Large orders ship by parcel
post. Some larger items and dropshipments
ship via UPS or FedEx. For express shipping, please CALL IN your order, so we can
discuss shipping options and costs with you. Express shipping starts at $45.00
for the first pound, including packing materials.
and Handling Chart
If Order Totals
$15.01 - $25.00
$25.01 - $35.00
$35.01 - $55.00
$55.01 - $75.00
$75.01 - $110.00
$150.01 - $250.00
$250.01 and up
Canada and outside the US,
or call for shipping and
handling rates. NOTE: Customs, taxes or import fees are the
responsibility of the buyer, and are not included in the shipping and
Orders shipped to WI are charged 5.5% sales tax.
Redeeming Gift Certificates Enter the gift certificate number in the voucher/coupon field when
checking out online, or mention the number in your phone or mail order.
Return Policy Call or email for an authorization before returning any item(s).
We will not accept nor be responsible for returns that we did not
authorize. We do
not accept returns of videos or DVDs, unless defective. Returns of in-stock items
in re-saleable condition will receive a refund of the purchase price (minus
shipping and handling) if the return is made within thirty days of
purchase. Re-saleable condition means the item(s) must be in the original,
un-damaged packaging, along with any accessories, parts and
instructions. Returns of special ordered items will receive a refund of
the purchase price, minus shipping and handling and a 15% re-stocking
fee. You are responsible for return shipping costs. You are
responsible to pack and ship the item(s) in such a way as to ensure their safe and intact
We try to inspect all merchandise before shipping, but if something you receive
is defective, notify us right away, and we will do what we can to correct the
contact information of our customers to any outside parties.
Phone: 608-564-1213 We are usually near the phone 9 am to 5 pm Central Time, Monday